How offline and online advertising work together

Digital advertising is a powerful and efficient tool that can be used to reach the exact audience that is relevant to your business, brand or organization, making it easy to find potential new customers. Online platforms like Facebook, Google, and other social media companies collect data shared on their platforms and combine it with other data sources that they purchase, giving them ample information to create profiles on their users about what people are interested in. These platforms then make this information available to advertisers, who can then create ads that will show in the newsfeeds of people who may be interested in what they are advertising. Online advertising is a great tool because you can keep your advertising budget solely for people who might actually be interested in your business, brand or organization, and only spend when someone actually sees an ad.

Offline advertising is almost anything else that isn’t online advertising. Billboards, leaflets, traditional media, business cards, t-shirts, car wraps, etc. are all examples of offline advertising. Offline advertising is great because at its best it can be easy and highly visible, with good return. Printing out 100 leaflets for an event is cheap to do, and putting them on local community boards or the windows of coffee shops and boutiques can be a low cost way to get your event’s ad in front of a lot of people, quickly. Keeping business cards on you at all times and if, “what do you do?” ever comes up (or if you’re just good at networking), is a zero effort offline marketing tactic that can have long term payoff, if you ever meet a potential customer or client.

Each advertising channel has its own unique set of benefits and pitfalls. Advertising on Instagram Stories is an excellent way to get your content in front of a wealth of people, but if your business isn’t prepared for that traffic or if you target to the wrong audience, you’ll waste a lot of money quickly. If you rely solely on leafletting, but never actually get around to researching where to place your leaflets, or don’t go around pinning and taping up your printouts, then that channel becomes useless. Ideally, you find a few different channels to advertise through, and by using a blend of strategies, the benefits and detractions of the channels can even themselves out.

When you pick a few different marketing and advertising channels that are both online and offline, you can get the benefits of both, and use the channels in some interesting ways. Notably, you can blend the visibility of offline advertising with the hyper-specific targeting of online advertising to create a symbiotic boost to both marketing channels. If you make leaflets for something that you’re trying to advertise, then only target your online ads to the newsfeeds of people in the specific areas that you leafletted, then the chances of someone remembering your ad or business goes up. If someone sees your ad at a local coffee shop, then is served an ad of the same graphic through their social media newsfeed, that means there are two points in time where someone would be hypothetically seeing your ad. The second time they see the ad, they will likely remember the first one, and that will add to the chances of them remembering your ad.

The offline/online strategy is really helpful, because you can be extremely specific in your ads relative to the location that they exist in. You can reference something that only local residents may get in an offline context, then run that same ad online, keeping your business, brand or organization in mind. This makes your ads more effective, meaning that they will be cheaper to run, meaning that it will cost less money to achieve your advertising goals. Offline/online helps you reach exactly who you need to reach online, while also creating the broad visibility of offline advertising.

Offline/online can be used by both local businesses, brands or organizations, but it can also be used by large companies that have a wide range of markets they serve. As a small local business, all you have to do is keep your messaging consistent and utilize both online and offline channels. As a larger company in many locations, all you have to do is find a primary goal for your advertising, then personalize it for a local audience. This is how Chicagoans get advertisements from multinational conglomerates that speak of the city being windy, or how New Yorkers get ads from the same big companies that make puns about large apples or pizza. A great thing about offline/online is that it can be utilized in any sized market. Messaging can get even more specific the less people in a given area, so you don’t have to focus on big cities to try this strategy.

Some social media advertising channels will even let you type in a list of addresses where you offline ads are, and they’ll send an online ad to anyone who has visited your retail location (or where you leaflets are), meaning that you can reach only the people that you need to if you’re running a super specific advertisement. If you’re advertising for your coffee shop, what’s something that a customer leaving your shop might remember? Reference it in an online ad, inviting them back to your retail location. It’ll feel personalized, because it’s directly referencing a customer experience, and they’ll be more likely to visit your shop again.

By combining offline and online advertising, businesses, brands or organizations can get the best of both strategies and avoid the pitfalls of solely relying on one way to advertise to people. Utilizing offline advertising in addition to online marketing strategies, you create multiple different opportunities to reach a potential customer, making the chance that they remember your business, brand or organization much greater. By trying different strategies and learning from what does and doesn’t work, you’ll increase the efficacy of your advertising and also save some money while you’re at it. Because you can reference a local area with online, then follow up online, your ads will be more effective. How would you mix online and offline advertising? What channels will you utilize?

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